But we’ve always done it this way! Why Digitise Workflows?

But We've Always Done it This Way!-min
But we’ve always done it this way!” These are often the words we hear from Clients when discussing how we can help improve their processes.
In today’s fast-paced world of technology development, it’s important to stay up to speed with your options to improve how your business operates. Sticking to the “but we’ve always done it this way” theme can lead to inefficiencies, stagnation, and errors, ultimately causing your business to fall behind. 
To achieve progress and avoid stagnation, you must be willing to embrace and lean into change. As Albert Einstein was quoted as saying, “the definition of insanity is doing the same thing over and over and expecting different results”.  The takeaway…..don’t continue doing what you’ve always done – instead, review your workflows and priorities the digitise the processes you can, to help gain a competitive edge and improve your business processes for sustainable growth and success. It’s time to shake things up and explore new approaches that deliver tangible results for your business.

What is digitising workflows? This refers to the process of converting manual, paper-based or disjointed work processes into automated technology-based ones creating a new cohesive and seamless work process. This involves using off-the-shelf technology such as software applications and online platforms to automate tasks, streamline processes, and manage information more efficiently. Or you could build your own bespoke solution specific to your business and customising as your needs change. The goal is to improve the speed, accuracy, and accessibility of work processes, reducing the risk of errors and increasing productivity, while having the ability to measure its effectiveness at your fingertips. 
Improving or digitising workflows leads to several benefits, including increased efficiency, accuracy, and productivity, reduced errors and manual effort, enhanced collaboration and communication, improved data management and analysis, and increased agility and scalability. Additionally, digitisation can also provide better tracking and visibility into work processes, enabling businesses to make informed decisions, identify areas for improvement, and streamline operations.  
Digitising workflows can include tasks such as document management, data entry, and project management, and can benefit businesses of all sizes and industries. This is particularly important in businesses that are experiencing strong growth where existing processes can be strained to breaking point – good for staff and processes and maintain growth and customer satisfaction! 
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Here are the steps to consider for improving or digitising your workflows: 
  • Identify the Workflow: Start by identifying the specific workflows that you want to improve. Determine the steps involved and who is responsible for each step.  
  • Analyse the Current Process: Analyse the current process to determine where bottlenecks occur, what can be streamlined, and where there is room for improvement.  
  • Evaluate Technology Solutions: Evaluate technology solutions that can help automate and streamline the process. Look for tools that can help with document management, task management, and communication.  
  • Choose the Right Tools: Choose the right tools for the job, whether it is a project management software, a task management app, or a cloud-based collaboration platform. If you achieve it with off-the-shelf software, ensure it’s integrated the way you need it. Or perhaps consider developing something specific for your business. dovetail digital can help with Minimum Viable Product ideas and solutions. Read more…
  • Train Your Team: Ensure your team is onboard and trained on the new tools and processes, and that they understand how to use them effectively.  
  • Implement the Changes: Implement the changes and keep an eye on the outcomes. Make any necessary adjustments to ensure that the workflow is running as you need.  
  • Continuously Monitor and Improve: Continuously monitor the process and look for ways to improve it further. Regularly assess the results and adjust as needed.  
Remember different businesses may be in different stages of their development cycle – e.g., they may know the technology they want to use but not how fits into the existing business model. This is where dovetail digital can help.
Additionally, dovetail digital can help you improve workflows in several ways: 
  • Streamlined Data Collection: dovetail digital’s data unification services allow you to gather and transform data from multiple sources into one place, making it easier to categorise, analyse and make decisions based on the data. Learn More… 
  • Improved Collaboration: dovetail digital has built-in tools that facilitate collaboration between teams, making it easier to share data, feedback, and insights. This helps improve communication and reduces the risk of duplicated efforts.  
  • Enhanced Customer Insight: our powerful reporting tools help you gain valuable insights into customer behaviour and preferences. This information can be used to optimise workflows, improve customer engagement, and increase customer satisfaction.  
  • Improved Process Automation: dovetail digital can help automate workflows, saving time and reducing the risk of human error. This helps to speed up processes and ensures that tasks are completed consistently and accurately.
  • Better Data Management: dovetail digital helps you organise and manage data effectively, making it easier to find what you need when you need it. This helps to improve productivity and enables teams to make better, data-driven decisions.  
The Final Word(s): 
When looking at your processes it is important not to let your business fall behind! You need to embrace change to build a competitive edge and improve your business processes for sustainable growth and success. 

Follow the steps to improve or digitise your workflows: identify the workflow, analyse the current process, evaluate technology solutions, choose the right tools, train your team, implement changes, and continuously monitor and improve. When ideas, people, processes and technology, come together, great things do happen!

Contact dovetail digital today to take the first step towards digitising your workflows and improving your business processes!

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